Service Coordinator

• Core Function:
  • To manage and coordinate service requests and schedules.
• Key Responsibilities:
  • Receiving and processing service requests.
  • Scheduling service appointments and dispatching technicians.
  • Communicating with customers and technicians.
  • Maintaining accurate service records.
  • Ensuring customer satisfaction.
• Essential Skills:
  • Strong customer service and communication skills.
  • Excellent organizational and problem-solving skills.
  • Ability to manage multiple tasks and prioritize effectively.